Terms & Conditions

Payment

Kiki & Bree accept payment by the following debit and credit cards: Visa Credit, Mastercard, Visa Delta, Maestro, Solo, Visa Electron.

The card will be charged at the point at which the order is confirmed and the customer will be informed of this transaction via e-mail. In the unlikely event of an order being placed on an ‘out of stock’ item, the customer will be informed via e-mail and the card refunded.

Prices

Prices are inclusive of VAT. Delivery is free apart from overseas orders which are charged an additional £3.90 to cover postage. This will be clearly added to the total amount at the close of the transaction. Prices of products are subject to change.

Returns

Kiki & Bree want you to be entirely happy with the goods you receive. If dissatisfied with an item, please return with a note clearly stating the problem, in the re-sealable bag in which the item was sent.

Returned items must be received within 14 days of purchase, in perfect condition and with labels still attached. Kiki & Bree reserve the right to refuse a refund if the returned item is in anything less than perfect condition. Please obtain a certificate of posting if returning items and send to:

Kiki & Bree, Flat 1, 41 St Aubyns, Hove, BN3 2TH

The cost of the item will be refunded to the customer using the same card with which the original purchase was made. Kiki & Bree are unable to refund postage, unless the item received proves to have a manufacturing fault. Greeting cards and personalised items are non-refundable.

Kiki & Bree are happy to exchange items providing they are returned in perfect condition. Following the initial purchase, the customer will be charged the postage to deliver exchanged goods.

Data Protection

Your details will never be passed on to a third party and you will not receive advertising from any other company through Kiki & Bree.

Delivery

Items will be sent first class via Royal Mail. Although not guaranteed, Kiki & Bree will endeavour to ensure that your goods will be delivered 2-6 days after the order has been placed. If any delays should occur on a particular item the customer will be notified by e-mail. For personalised items, please allow 10-14 days to receive your goods.

The delivery charge of £3.90 for orders sent abroad is a flat rate, regardless of the size of the order.

Products

Using high quality photography, Kiki & Bree endeavours to portray all products accurately. Any descriptions that accompany a product have been written with sincerity and no intention to mislead. Due to the nature of production, some suppliers’ clothing may vary slightly in colour within the same product.

Our Blog

Kiki & Bree’s articles are largely anecdotal and any advice given is to be regarded in the informative yet entertaining and light-hearted manner in which it was written. Kiki & Bree will not be held legally responsible if advice is adopted and proves to have a negative or ineffective consequence.

The reader is invited to share their thoughts on a particular subject, but must do so knowing there is no guarantee the advice will feature on the website.

Copyright

The content of Kikiandbree.com and kikiandbree.co.uk including the logo and slogan, photography and images, design and illustrations is owned by Kiki & Bree. Printing, copying or downloading the material for commercial use is prohibited.

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blog

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Applicable to UK mainland orders only. International delivery cost is £3.90